Frequently Asked Questions
Find answers to common questions about our plumbing services, pricing, and procedures. If you can’t find what you’re looking for, feel free to contact us directly.
General Questions
What areas of Glasgow do you serve?
We provide plumbing services throughout the entire Greater Glasgow area, including all city neighborhoods as well as surrounding areas like East Renfrewshire, West Dunbartonshire, East Dunbartonshire, North Lanarkshire, and South Lanarkshire.
How quickly can you respond to an emergency?
For emergencies within Glasgow, we aim to arrive within 60 minutes. For surrounding areas, response times typically range from 60-90 minutes depending on location and traffic conditions
Do you work on weekends and holidays?
Are your plumbers qualified?
Do you offer guarantees on your work?
Yes, we offer a 12-month guarantee on all workmanship. Additionally, any parts we install come with the manufacturer’s warranty, which we’ll manage on your behalf if any issues arise.
Pricing & Payment
Do you charge a call-out fee?
We do not charge a call-out fee for emergency services within Glasgow. For standard appointments, a diagnostic fee applies which is then deducted from the total cost if you proceed with the work.
How is your pricing calculated?
Do you provide free estimates?
What payment methods do you accept?
Do you charge extra for emergency services?
While our emergency rates are slightly higher than standard hours, we don’t add additional surcharges for weekends or holidays. We’ll always clearly explain our pricing before beginning any work.
Our Services
Do you install bathroom suites?
Yes, we offer full bathroom installation services, from simple suite replacements to complete renovations. Our skilled plumbers can handle all aspects including tiling, electrical work, and decoration for a complete transformation.
Can you service my boiler?
How do you detect hidden leaks?
Do you handle commercial plumbing?
Can you install water-saving devices?
We offer a range of water-saving solutions including low-flow taps, dual-flush toilets, and water-efficient shower heads. These can significantly reduce your water usage and bills while maintaining performance.
Technical Questions
What should I do if a pipe bursts in my home?
Yes, we offer full bathroom installation services, from simple suite replacements to complete renovations. Our skilled plumbers can handle all aspects including tiling, electrical work, and decoration for a complete transformation.
Why is my boiler pressure dropping?
How can I prevent frozen pipes in winter?
Why do my drains smell bad?
Technical Questions
We offer a range of water-saving solutions including low-flow taps, dual-flush toilets, and water-efficient shower heads. These can significantly reduce your water usage and bills while maintaining performance.
Still Have Questions?
If you couldn’t find the answer you were looking for, our friendly team is here to help. Contact us directly and we’ll get back to you as soon as possible
Common Plumbing Issues
Our team has extensive experience dealing with these frequent plumbing problems. Here’s what to watch for and when to call us:
Dripping Taps
More than an annoyance, dripping taps waste water and can damage fixtures. We can quickly replace washers or cartridges to solve this common issue.
Blocked Drains
Slow draining sinks or standing water are signs of blockages. Our high-pressure jetting equipment can clear even stubborn blockages without damaging your pipes.
Leaking Pipes
Visible leaks or damp patches can indicate pipe problems. We’ll locate and repair the source to prevent water damage to your property.
No Hot Water
Issues with your boiler or water heater can leave you without hot water. Our Gas Safe engineers can diagnose and repair the problem efficiently.
Low Water Pressure
If your taps are producing weak flow, this could indicate pipe blockages, leaks, or pressure issues. We can identify and resolve the cause.
Running Toilets
A toilet that continues to run after flushing wastes water and increases bills. We can replace faulty flush valves and other components.
Ready for Expert Plumbing Help?
Our team is standing by to answer your questions and solve your plumbing problems. Contact Glasgow Plumbers today for reliable, professional service.